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Tracking the status of your loan application is simple.

Please enter your electric account number and your last name to begin.

Note: For Municipal customers, please enter your National Grid, Eversource or Liberty gas account number.

Your Loan Applications

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Explanation of Loan Status

Not Submitted

You have not finished submitting your loan application. Please select APPLY FOR FINANCING to complete your application.

In Process

Your application has been received and is currently under review by a program representative.

Incomplete Application

Additional information is needed to process your application. We reached out to you at your preferred method of contact to discuss this information. Email or call 1-800-696-8077 for assistance.


Your application has been approved for meeting program requirements. You have received an Authorization Form via the email address you provided. Please bring your authorization form to a participating lender.


Your application has been cancelled for one of the following reasons:

  • You have chosen not to proceed with your application
  • Your pending application has been inactive for an extended amount of time
  • You have been denied by a lender

To restart your application, please email or call 1-800-696-8077.